Return & Refund Policy
Last Updated: September 2026

Thank you for purchasing FlyingFeet AI Chip Energy Insole from https://aifoottech.com/. We strive for high‑quality shopping experience for every customer.

1. Return Window
You may submit return request **within 30 calendar days after you receive your parcel**. Return applications beyond this time frame will not be accepted. Please send email to dominiquelo9199@gmail.com with your order number to start return procedure.

2. Return Eligibility
To qualify for return:
– Items must be unused, unwashed, untrimmed and kept in original factory packaging.
– Original tags and protective accessories shall be intact.
– You need to provide order confirmation as purchase proof.

**Non‑returnable situations**:
– Insoles that have been cut / trimmed to fit shoes.
– Heavily worn, washed, stained or damaged products caused by customer usage.
– Items marked final‑sale.

3. Defective Items
If you receive manufacturing‑defective or damaged goods, please email us within 7 days upon delivery. Attach clear photos showing defects and your order ID. We will arrange replacement or full refund for defective products.

4. Return Shipping Cost
Customers are responsible for return‑shipping fees unless the item has confirmed factory defects. Original outbound shipping cost is non‑refundable. We strongly suggest keeping return‑parcel tracking number.5. Refund Process

5.After we receive and inspect your returned goods, we will send notification email. Approved refunds will be processed to your original payment channel within 7‑10 business days. Refund arrival time depends on your bank or payment provider processing speed.

6. 3‑Year Manufacturer Warranty
Our 3‑year warranty only covers manufacturing defects. Damage caused by improper washing, cutting, dropping, daily wear‑and‑tear is NOT covered by warranty service.

Contact
Return support: dominiquelo9199@gmail.com
Website: https://aifoottech.com/