Shipping Policy

Shipping Policy
Last Updated: September 2026

This Shipping Policy applies for all orders placed via https://aifoottech.com/ for FlyingFeet insoles.

1. Shipping Coverage
We provide worldwide shipping for most countries and regions. Some territories may have local import restrictions for wellness consumer goods; it is buyer’s obligation to confirm local import regulations before placing an order.

2. Processing Time
Normal order processing: 2‑5 business days (exclude weekends & local public holidays) before goods leave warehouse. Order processing may be slightly delayed during large‑scale promotion periods.

3. Delivery Time Estimate
– Standard international shipping: 14‑30 business days after dispatch.
Global logistics may be delayed by customs clearance, public holiday or force‑majeure events, which are outside our control.

4. Customs, Duties & Taxes
For international cross‑border shipments: import duties, VAT or customs clearance fees may apply depending on destination‑country rules. These charges shall be borne by the recipient / buyer. We cannot predict exact tax amount for each destination.

5. Shipping Address Responsibility
Please double‑check your full shipping address, recipient name and contact information during checkout. We are not liable for non‑delivery caused by wrong or incomplete address provided by customers.

6. Lost / Missing Parcel
If your tracking shows parcel lost in transit, please email dominiquelo9199@gmail.com with your order number and tracking number. We will coordinate with shipping carrier for investigation.